People – Friends for life

We are privileged to serve our corporate and tax clients for very long periods, many years, some for many decades; they appreciate the work of our FTC people. Our very first client in 1984 – the J Group of Companies (with more than 50 subsidiaries and associated companies in all of the ASEAN countries) is over 100 years old, with 50 years in South East Asia. We continue to serve this client today. Here is their feedback : I would like to mention Lee Mei Yi and Joo Kee. FTC service team did their best to satisfy us.

In 1997, we helped to set up the Asia Pacific office of the R Group (founded 70 years ago, and a listed company on the Euronext Paris, formerly the Paris Stock Exchange). We continue to serve this client today. Here is what they say to us : Our friendship remains the same (since 1997, when R Asia Pacific first set up). Our sincere congratulations to FTC and to our wonderful friends there, Frankie yourself, Clarissa, Dan Ling, Ee Ling and all others who have provided us professional advices.

Our dedication to our clients is noted very early in our relationship with clients. This is what a client wrote to us : Your staff supported me no end with many requirements. I would like to mention the special support and work of Miss Yeo. I had full confidence in her knowledge and abilities. (1997)

Here is what another client (a Danish tech start-up which is now part of a listed technology group in the London Stock Exchange) wrote to us : Should we need assistance in relation to payroll services, accounting, banking services and corporate advice in the future we will certainly turn to FTC for those services. Kindly relay our sincere thanks to Mabel Foo, Emily Goh, Lim Siew Lian. All three have done a tremendous and excellent job for us. (2000)

In1997, we set up the first Asia Pacific office for a German conglomerate manufacturer with 33,000 employees (a company listed on the Frankfurt Stock Exchange). Over the years, we provided corporate and tax advisory services, and expatriates personal tax services. Here is what the President of the German conglomerate wrote : We appreciated FTC service a lot, service-oriented, always on time, efficient, accurate, and at competitive prices. Thank you to Jerrick Zhou, Ee Ling, Frankie Tan and your team for the many years of excellent tax services rendered.

Here is the feedback on our expatriate tax services from different expatriates :

(A) Your staff can really understand what I mean and what I need.

(B) Your service team did their best to satisfy us.

(C) My experience was good.

(D) FTC actually understood what we wanted.

(E) We are actually satisfied with your service team’s performance.

(F) FTC provided an excellent service that was in excess of my expectations.

Since 2004, we have provided payroll, tax, and business transactions services, for many years, to the Singapore subsidiary of a world-wide manufacturer listed on the New York Stock Exchange. This was the start of our business concierge services. Since then, we are retained by several conglomerates listed on the Asian stock exchanges to provide business concierge services to their Singapore companies. Another group of our clients is a group of United States companies which built well-known attractions and rides in entertainment parks. Here is what one of them wrote : FTC as a possible answer to our accounting, taxation and employee registration requirements – Your team’s (including Mei Hong, Ee Ling and Dan Ling) continued support have helped to make our ongoing business operations in Singapore a success. (2010)

Our clients’ experiences of our people’s performance are supported by other professional firms who have worked with our people. Here is what our accounting member in Sydney, Thomas Davis & Co (a 100 year old City firm of Chartered Accountants) have to say about Ee Ling and Clarissa Lee, both of whom worked for over 2 months in Sydney on staff secondment : Ee Ling is a very professional Accountant with a strong sense of responsibility who works with dedication and enthusiasm. (2008) Clarissa Lee helped us with the audits of several Public Unit Trusts with multi-million dollars of portfolios of Properties and Equities. (1998)

Both Ee Ling and Clarissa Lee became Group Financial Controllers of public-listed Groups on the Singapore Stock Exchange. They served a total of 16 years with FTC.

 

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